Claim & contact details
Being involved in an accident can be very stressful. That's why we try to make the process as simple as possible.
You can cancel your insurance on the expiry date by giving us 3-months notice.
Call 0800 020 03 62 for roadside assistance, available 24/7.
Once you've submitted the claim form, you don’t have to do anything else unless we ask you for missing information.
We will process all the information you submitted as soon as possible.
If your claim is accepted, we will provide you with the best possible solution, whether in the form of a repair or monetary reimbursement.
The information available on the site is provided for information purposes only and is non-contractual. It is the customer's responsibility to read the general conditions of our products carefully and to make well-considered decisions.
2023 Qover SA. All rights reserved.
Motor liability insurance is compulsory. You must have this coverage in order to drive.
It covers:
Bodily injuries to the driver of your vehicle.Please read our terms and conditions for all exclusions.
The insurance consists of the following coverage:
Your vehicle is covered against fire, fire damage, explosions, flame throwing, lightning and short circuiting of the electrical system.
and damage resulting from theft or attempted theft.
of the windscreen, side and rear windows.
and damage to the engine caused by an animal scratching or biting it.
Up to €1,250 (excl. VAT) for:
to your vehicle caused by an accident and acts of vandalism.
Theft if committed by or with the complicity of:
Theft or damage resulting from theft due to:
All tire damage, unless:
Damage due to:
Damage resulting from the preparation or participation in competitions.
Damage when the vehicle was being driven by an unauthorized person:
Damage if the driver was under:
Please read our terms and conditions for all exclusions.
If the vehicle's keys are lost or stolen, we will cover the cost of replacing the keys and changing the lock, including reprogramming the immobiliser, up to €300.
You are not covered if you forget your keys inside your vehicle.
We provide assistance if your vehicle breaks down at home or on the road, in any country specified in the insurance certificate.
Assistance includes repairing the vehicle or taking it to the nearest professional garage.
In the event of repatriation of the vehicle, we will arrange for a cab to take you home or back on the road, in any country mentioned in the insurance certificate.
You can also organize your own repatriation under the same conditions, but you must confirm this in advance.
If your vehicle has a breakdown or is unroadworthy either immobilised, the roadside assistance provider will arrange a rental or replacement vehicle of the same category as yours, with a maximum amount of €80 per day and €600 in total per incident.
Some examples when we will provide a replacement vehicle:
Repair or replacement of the damaged battery.
Damage related to:
In the event of a total loss, you'll receive:
Swipe in the table to see the info for all plans.
The deductible depends on the nature of the claim.
See our page on deductibles for more information.
In addition to glass breakage cover (included in all plans), damage caused by:
Damage to rear-view mirrors is insured only if the support is damaged and replacement is necessary.
Bulbs are only insured if they are destroyed by broken glass.
Your charging equipment (charging point, cables, etc.) is covered against damage up to €5,000.
It includes:
This list of exclusions is not exhaustive. Please read the terms and conditions for more information.
We will repair or replace tires damaged by curbs and sharp objects, as well malicious acts or vandalism, up to €600 per tire.